If you experience a problem while using the service, please send us the following information, along with a screenshot or screen recording, through the Flitto Help Center.

1. Flitto ID in use : 
    
2. Time of error occurrence : 
    
3. Device and OS information : 
   • Device : e.g.) Galaxy 24 / iPhone 17 Pro, etc.
   • OS information : e.g.) Window 11 / Android 16 / iOS 26.3, etc.
      
4. Web Browser (if using Web) : 
   • e.g.) Google Chrome, Microsoft Edge, etc.
      
5. Detailed explanation of the situation (mission participated in, screenshot/screen recording attached)
   • Participating mission : e.g.) Arcade Chat / Speaking mission / Listening mission
   • If you send us detailed screenshots or a screen recording, it will help with the investigation.