Our content policy is as follows:

 

Putting down personal data such as contact information in the About section

First violation: removal of content in the About section, warning by email

Second violation: removal of content in the About section, warning by email, suspension of the account, removal of points

Third violation or more: removal of content in About section, warning by email, suspension of the account, removal of points and other additional actions

 

Using multiple accounts for services (using them to participate in services or events at once)

First violation: warning by email, removal of additional accounts, suspension of the main account and removal of points

Second violation: warning by email, removal of additional accounts, suspension of the main account, removal of points and other additional actions

Third violation or more: warning by email and removal of the main and additional accounts

 

Using multiple accounts to request crowdsourced projects to transfer points

First violation: warning by email, removal of all transferred points, and suspension of the account

Second violation: warning by email, removal of double the amount of all transferred points, suspension of the account and other additional actions

Third violation or more: warning by email, removal of three times or more the amount of all transferred points, and removal of the account that tried to have the points transferred

Using machine translation (including partial editing afterward)

Arcade: Removal of the account when found by the monitoring team

Professional translation/proofreading: Action taken when found by the monitoring team

Asking for unsuitable materials such as pornography using the crowdsourced project service

First violation: removal of the request and warning by email

Second violation: removal of the request, warning by email, and suspension of the account

Third violation or more: removal of the request, warning by email, suspension of the account and other additional actions

 

Providing contact information such as phone numbers and email addresses through comments or memos using the crowdsourced project service

First violation: removal of related comments and memos and warning by email

Second violation: removal of related comments and memos, warning by email, and suspension of the account

Third violation or more: removal of related comments and memos, warning by email, suspension of the account and other additional actions

 

Providing incomplete or inaccurate translation/proofreading for the crowdsourced project service

First violation: removal of related translation/proofreading and warning by email

Second violation: removal of related translation/proofreading, warning by email, and suspension of the account

Third violation or more: removal of related translation/proofreading, warning by email, suspension of the account and other additional actions

 

Providing irrelevant translation/proofreading for the crowdsourced project service

First violation: removal of related translation/proofreading and warning by email

Second violation: removal of related translation/proofreading, warning by email, and suspension of the account

Third violation or more: removal of related translation/proofreading, warning by email, suspension of the account and other additional actions

 

Reporting the translation/proofreading done by other users for the crowdsourced project service unnecessarily

First violation: canceling of the report and warning by email

Second violation: canceling of the report, warning by email, and suspension of the account

Third violation or more: canceling of the report, warning by email, suspension of the account and other additional actions

Requesting and/or providing contact information such as phone numbers, email addresses, social media accounts and Google Drive addresses while using the 1:1 Pro Translation service

First violation: warning by email

Second violation: warning by email and suspension of the account

Third violation or more: warning by email, suspension of the account and other additional actions

 

Canceling the request without warning and/or asking for earlier completion of the project while using the 1:1 Pro Translation service

First violation: warning by email

Second violation: warning by email and suspension of the account

Third violation or more: warning by email, suspension of the account and other additional actions

 

Giving a low rating to the translator/proofreader regardless of the quality of the result while using the 1:1 Pro Translation service

First violation: restoration of the rating of the affected translator/proofreader and warning by email

Second violation: restoration of the rating of the affected translator/proofreader, warning by email, and suspension of the account

Third violation or more: restoration of the rating of the affected translator/proofreader, warning by email, suspension of the account and other additional actions

Translator/Proofreader using the original for other uses than translating/proofreading or letting the unrelated party know about it without first asking for consent while using the 1:1 Pro Translation service

First violation or more: Action taken when found by the monitoring team

 

Translator/Proofreader stopping the work without first consulting the requester or asking for more time to work on the project while using the 1:1 Pro Translation service

First violation or more: Action taken when found by the monitoring team

 

Translator/Proofreader submitting an inappropriate estimate than is reasonably expected from the amount and content of the original while using the 1:1 Pro Translation service

First violation or more: Action taken when found by the monitoring team

Providing incomplete or inaccurate translation/dialogue for the Arcade service

First violation: warning by email, suspension of the account, and removal of points

Second violation or more: warning by email, suspension of the account, removal of points and other additional actions

 

Providing irrelevant translation/dialogues for the Arcade service

First violation: warning by email, suspension of the account, and removal of points

Second violation or more: warning by email, suspension of the account, removal of points and other additional actions

 

In addition to the actions mentioned above, the monitoring team is authorized to take appropriate actions depending on the circumstances.