Hello, this is Flitto.
Thank you for your continued use of Live Translation.
Effective September 28, 2026, Flitto will unify the Live Translation and Chat Translation brands under Vogl.
As part of this change, the Live Translation brand name will be changed to Vogl Stage.
In line with the brand integration, the Live Translation customer support center, previously operated within the Flitto Customer Support Center, will be merged with the Chat Translation customer support center on the same day and relocated to the Vogl Customer Support Center.
After the relocation, help documentation, notices, and inquiries for both services will be available in one place through the Vogl Customer Support Center.
Please see the details below.
1. Relocation Date
Relocation Date: September 28, 2026
Based on Korea Standard Time (KST, UTC+9). The point at which the change becomes visible may differ depending on your region.
2. Changes
| Category | Before | After |
|---|---|---|
| Customer Support Center | Live Translation menu within the Flitto Customer Support Center | Vogl Customer Support Center |
| Customer Support Center URL | support.flitto.com | support.vogl.ai |
| Inquiry Channel | "Contact Us" menu within the Flitto Customer Support Center | "Contact Us" menu within the Vogl Customer Support Center |
| Inquiry Email | ctlt@flitto.com | support@vogl.ai |
3. After the Relocation
After the relocation date, please submit any Live Translation-related inquiries through the Vogl Customer Support Center.
We will continue to improve so that we can serve you better.
Thank you.